FREQUENTLY ASKED QUESTIONS

How does flower recycling work? Repeat Roses provides concierge pickup service to collect and remove wedding and special event floral arrangements, repurpose the arrangements to deliver joy to local residents and then compost the leftover greenery, unused blooms and expired flowers to divert a significant amount of organic waste volume from landfills. We take what would otherwise be thrown in the trash and transform it into positive energy to make a positive difference in the lives of others and protect the environment.

What's included in the service fee? Our service fees cover everything from the time, communication, coordination and execution of service from collection-through-composting, including:

  • removing all floral arrangements ordered for collection
  • evaluating and dismantling the arrangements if necessary
  • recycling extra, leftover glass containers
  • composting the non-usable organic waste
  • refreshing the flowers as needed prior to delivery
  • providing recycled vases/containers as needed to create multiple arrangements
  • delivering the recycled blooms to residents in nursing homes, hospice care, family shelters or designated destination
  • acknowledgement letter and/or donation receipt facilitation (when applicable)
  • reclaiming the flowers after they've been enjoyed - expired flowers are composted and all containers are recycled

Our comprehensive kindness + sustainability experience includes our exclusive collection-through-composting service. Pricing typically starts at $1500, depending on the size and scale of your event's floral plan.  

Are there any additional charges? On occasion, additional charges may apply depending on the location of the venue, applicable sales tax depending on your state, the volume and number of arrangements, etc. Please see our Service Terms & Conditions for details that may apply to your specific event.

Do I get a tax receipt for my donation? Yes, you will receive an acknowledgement letter for your donation when applicable. Donations to non-profit organizations are tax deductible according to IRS regulations. Consult your tax professional for further information. See Terms & Conditions for more information.

How far in advance do I need to reserve my date? Four to six months is ideal to secure your date to ensure you are on our pickup schedule. The earlier you decide to reserve your date on the calendar, the more time we have to coordinate with your florist and venue. Often, it is easier for your florist to know of your plans to donate your flowers in advance so they can design your arrangements with this information in mind as it relates to vase/container rentals and arrangement structure.  Additional fees may apply to events booked with limited notice.

What if my event is canceled? In the case of a postponement, we ask that you contact us as soon as possible so that we can make new arrangements for your service. Additional fees may apply. If your event is canceled four weeks or more to the scheduled date, you will receive a 90% refund. If your event is canceled with less than 30 days notice, you will receive a 75% refund. If your event is canceled with less than 48 hours notice, you will receive a 50% refund.

How are you a sustainable and eco-friendly company? Our method aims to provide a zero-waste service, from start to finish. We take the ordinary business of disposing waste and transform it into an exceptional, emotionally engaging experience benefiting the social good and the environment.

After we've collected all of your flowers, there is often a significant amount of unusable blooms, leftover greenery and organic waste. All of this is composted or recycled accordingly. Additionally, once the repurposed flowers have been enjoyed by others, we aim to collect the expired organic waste and containers for composting and recycling to better serve the environment. There are occasions when we cannot reclaim the organic waste directly from residents/patients; however, every effort is made to save the flowers from ending up in the trash.

Composting creates supercharged soil to grow healthier plants and gardens. The Repeat Roses service provides a way not only of reducing the amount of floral waste that needs to be disposed of after the event, but also of converting it into a product useful for gardening.

What cities and states do you offer your services? We are able to provide our recycling services nationwide through our professional employees and licensed service providers. In some states, there are still limited compost recovery sites within reasonable driving distance. We're always sensitive to our carbon footprint so, on occasion, we are not able to provide composting services due to distance limitations. If this is ever the case, we'll explore alternatives for you. Likewise, we will let you know in advance if we are fully committed on a particular date in your location.

Where do you deliver the donated flowers? Our goal is to bring joy to non-profit organizations in your community with residents who will receive an emotional boost from the delivery of fresh flowers. Destinations range from hospice care facilities and nursing homes to women's shelters and cancer treatment centers. While our objective is to be as efficient as possible and our priority is to assign a delivery destination within our driving routes, if you have a special destination request we are more than happy to oblige if possible. Within each organization, the director will determine which residents receive flowers. Sometimes community rooms and cafeterias get decorated for all to enjoy; sometimes patients without a family network receive individual bouquets. We trust our partner organizations to make these decisions and maximize the opportunity to spread joy to those who will benefit most.

What if my vases are rented by my florist? No problem! We will coordinate this and all other timing/collection details with your florist and venue contacts to make sure it's easy and efficient for us to collect the flowers and your vases are left on-site for your florist to retrieve.

Are you a non-profit organization? No, this is a nationally incorporated for-profit professional service business. In addition to the environmental impact and social good benefits we strive to achieve, we are committed to creating jobs by hiring locally instead of relying on volunteers. In order to provide top-notch professional service as efficiently, effectively and to the best of our ability, we charge clients and businesses for our comprehensive collection-through-composting services rather than spending our time and resources seeking donations or fund-raising from the community in order to operate. 

We are so very grateful and overwhelmed with joy that you have chosen to make a positive social impact and protect the environment. We look forward to providing you with exceptional service!


Have a question not listed above? Contact us - we'd love to hear from you!